Account management CVs are judged on the size of the book you look after and what happened to it: retention, growth and client satisfaction. This example is for a B2B account manager in software and services. Put your portfolio value and client numbers in the opening lines, and give revenue results you can explain at interview.
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Example account manager CV
A fictional person, employers and figures, to show the format. Replace every detail with your own.
Account manager with five years' experience looking after B2B clients in software and services, currently managing 35 accounts worth around £2m a year. Strong record on renewals and growing accounts through honest advice rather than pressure. Confident with Salesforce and senior client meetings. Looking for a senior or key account manager role.
Experience
Account Manager, Ledgerline Software, Manchester (Mar 2023 - Present)
Manage 35 accounts worth around £2m in annual recurring revenue.
Renewed 94% of contracts by value in 2025, above the team target.
Grew the portfolio by 18% through upgrades and new modules, led by quarterly business reviews.
Turned round two at-risk accounts by setting up joint action plans with their operations teams.
Account Executive, Pennine Print Solutions, Manchester (Jan 2021 - Feb 2023)
Looked after 60 small business clients and hit quarterly revenue targets in seven of eight quarters.
Kept accurate pipeline and forecasts in Salesforce.
Sales Coordinator, Pennine Print Solutions, Manchester (Sep 2019 - Dec 2020)
Prepared quotes and contracts for a sales team of eight.
Education
BA (Hons) Marketing, University of Salford, 2016 - 2019
Training and certifications
Key account management, Professional sales training course, 2024
Salesforce Certified Associate, Salesforce, 2023
Skills
Account planning, Renewals and retention, Upselling and cross-selling, Salesforce CRM, Negotiation, Quarterly business reviews, Forecasting
An account manager personal statement to adapt
Account manager with five years' experience looking after B2B clients in software and services, currently managing 35 accounts worth around £2m a year. Strong record on renewals and growing accounts through honest advice rather than pressure. Confident with Salesforce and senior client meetings. Looking for a senior or key account manager role.
Key skills for an account manager CV
Relationship building - Long-term trust with buyers and senior stakeholders.
Retention - Renewal rates and saved accounts, with figures.
Account growth - Upsell and cross-sell that clients actually value.
Commercial awareness - Pricing, margins and contract terms.
Negotiation - Renewals and price changes handled without losing the client.
CRM discipline - Salesforce, HubSpot or similar kept accurate.
Problem solving - Fixing service issues before they become cancellations.
What a UK account manager CV needs
Portfolio size - Number of accounts, their total value, and whether they are SMB, mid-market or enterprise.
Results - Retention or renewal rate, growth, targets hit and client satisfaction scores.
Sector and product - Software, media, logistics, FMCG or professional services.
CRM and tools - Salesforce, HubSpot, Dynamics or Gainsight.
Driving licence - If the role involves client visits.
Achievement bullets to adapt
The figures are invented to show the format. Use your own.
Managed 35 accounts worth around £2m a year in recurring revenue.
Renewed 94% of contracts by value, above the team target.
Grew the portfolio by 18% through upgrades and new modules.
Saved two at-risk accounts with joint action plans.
Hit quarterly revenue targets in seven of eight quarters.
Account Manager CV questions
What should an account manager CV focus on?
The size of your portfolio and what you did with it: retention, growth and satisfaction. Back each figure with a short example.
Should I include revenue figures?
Yes, if you are allowed to share them and can explain them. Rounded figures or percentages are fine if exact numbers are confidential.
How do I move from sales into account management?
Show the clients you kept and grew after the first sale, and any renewals or service work. Account management values long-term relationships over new business.